Your order will be dispatched after we have received your payment.

The available options for payment differ per country. After picking the country of delivery, you will see the available payment options on the check-out screen. We do not charge you for any of the payment options.

We keep a close eye on the market and are constantly trying to offer the best possible combination of price, quality, and service. This may cause prices to change. We do not have set moments for sales or discounts, which is why it’s not possible to tell you in advance when a product will change in price. If the price of a product drops within 7 days after you ordered it online, we will refund the difference on request- on one condition. The product that you ordered must still be in stock during the sale, in the exact same combination of colour + size that you ordered.

We do our utmost to help you as well as possible and offer you the best possible service, before, during and after your purchase. In addition, we offer you the best possible prices. 

Due to an increase in online fraud, we have employed a variety of different security measures for payment with a credit card and PayPal. An extra ‘3D Secure Check’ is required for every transaction with a credit card.

If a payment by credit card is declined, it can have multiple causes. These are some common causes:

If your payment has been declined, check if all of the entered information is correct and whether your credit limit is set high enough. In some cases, you’re supposed to inform your bank before making large transactions to the Netherlands. Having difficulties figuring it out? Contact us per e-mail ([email protected]) or phone (+31 85 073 04 82).